Our Customer Focus
When choosing Hamilton, you become part of our long-standing family. Our tenured associates have been perfecting our remarkable service for over a hundred years. Inspired by your hospitality-level of service, we call it “being remarkable.” Long-standing associates means a better retention of knowledge and an enhanced customer experience. Spend less time worrying about linen management and more time focusing on providing a positive experience for your clients. At Hamilton, we offer fully managed linen program solutions to free up your team from linen cleaning, inventory, and distribution.
Our Full-Service Program includes:
- Quality Products
- Remarkable Service
- Live, Local Customer Service Center with One Call Resolution
- Accurate, Dependable Service – Every Time
- A Dedicated Representative: Your Customer Advocate
Your Hamilton Customer Advocate
You will work with a dedicated representative, whom we call a Customer Advocate, to support your business’s linen needs. Your Customer Advocate and our service team will fully manage your linen inventory and will work with you to set up a schedule that suits your needs. Call Hamilton today, so you can spend more time running your business and less time worrying about your linens.
Get more than a delivery driver with our Customer Advocates:
- Offer on-time and accurate linen deliveries.
- Help streamline your Restaurant & Food and Beverage Linen Inventory Management on-site.
- Deliver “Same-Day Linen Rescue” for unexpected busy days.
- Get a Service Manager who will conduct “Ongoing Needs Assessments” to proactively assess your linen usage.
Don’t settle for a delivery driver. Hamilton provides your restaurant or food and beverage business with a fully managed linen rental and laundry program for the restaurant & food and beverage industries customized to fit your unique needs.